Returns & Warranties

At Fish River Swags we believe in our product and therefor offer a Lifetime Warranty on the Swag and a 10 year Warranty on the mattress – from the date of purchase. We will correct any defect in our product resulting from faulty manufacture, materials or workmanship either by repairing or replacing the product at our discretion. If you are not happy with your online order for any reason, then do not hesitate to contact us so that we can endeavour to correct the situation.

The warranty covers manufacturing faults or defects in the original product.  Damage or faults occurring from fair wear and tear, improper use, failure to follow instructions, failure to follow care and maintenance instructions, accidental damage, alterations, severe weather events, and animals are not covered by warranty.

Please contact us regarding any return inquiry on 02 6332 1111
Damaged or faulty goods may need to be returned to us with proof of purchase by the following:
Bathurst Foam and Rubber
1/10 Littlebourne St, Kelso NSW 2795

Or Postage (Contact Us to arrange)
NOTE: postage costs on these returns will be borne by you and shipping and handling costs on returns are non-refundable.

Our obligations with this warranty are with the original purchaser only and may not be transferred.